Terms of service

Absolutely. Based on the same THINGS24 Shopify setup, here is a ready-to-use Terms & Conditions policy.

Terms & Conditions

Last Updated: August 23, 2026

Welcome to THINGS24. These Terms & Conditions govern your use of our website and your purchase of products from our online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use our website.

1. About THINGS24

THINGS24 is an online store offering mobile accessories to customers in India.

For questions or support, please contact:

Email: supportcase24@gmail.com

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

Use the website for fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of the website.
Submit false, misleading, or fraudulent information.
Copy, reproduce, or misuse our website content without permission.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, minor differences in product color, appearance, packaging, or presentation may occur depending on your device or screen settings.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Prices

All product prices displayed on our website are subject to change without prior notice.

The price applicable to your order will generally be the price displayed at the time you place your order, subject to any obvious pricing errors.

Where applicable, taxes, delivery charges, or other applicable charges will be displayed during the checkout process.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily guarantee that the order will be fulfilled if the product becomes unavailable or an error occurs.

We reserve the right to cancel or refuse an order in circumstances including:

Product unavailability
Incorrect pricing or product information
Suspected fraudulent activity
Incorrect customer or delivery information
Technical or system errors
Other legitimate business or legal reasons

If we cancel an order after payment has been received, any applicable refund will be processed according to our refund procedures.

6. Order Cancellation

Customers may request cancellation before the order has been shipped.

Once an order has been shipped, cancellation may no longer be possible.

To request cancellation, contact us as soon as possible at:

supportcase24@gmail.com

7. Shipping and Delivery

We use third-party courier or delivery services to deliver orders.

Delivery times may vary depending on the customer's location, courier availability, weather, holidays, unforeseen events, or other circumstances beyond our reasonable control.

THINGS24 is not responsible for delays caused by circumstances outside our control.

Customers are responsible for providing accurate shipping information. Delays or failed deliveries caused by incorrect or incomplete information provided by the customer may be the customer's responsibility.

8. Returns and Refunds

Returns are accepted within 2 days of delivery, subject to the requirements of our Return & Refund Policy.

Returned products must be unused and in their original packaging.

The customer is responsible for return shipping costs unless otherwise required by applicable law or agreed by THINGS24.

Approved refunds will generally be provided as store credit.

For complete details, please refer to our Return & Refund Policy.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us as soon as possible at:

supportcase24@gmail.com

Please provide your order number and relevant photographs or videos so that we can investigate the issue and determine an appropriate resolution.

10. Intellectual Property

All content on the THINGS24 website, including but not limited to:

Logos
Brand names
Product descriptions
Images
Graphics
Text
Website design
Other original materials

may be owned by or licensed to THINGS24 and may be protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use third-party services, including payment processors, Shopify services, courier companies, analytics providers, and other service providers.

Your use of third-party services may also be subject to the terms and policies of those providers.

THINGS24 is not responsible for the independent actions, policies, or services of third-party providers.

12. Limitation of Liability

To the maximum extent permitted by applicable law, THINGS24 will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

13. Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, we do not guarantee that the website will always be uninterrupted, error-free, secure, or available at all times.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other reasons.

14. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are posted on our website. Your continued use of the website after changes are posted means that you accept the updated Terms & Conditions.